tag:status.sonatype.com,2005:/historySonatype Status - Incident History2024-03-29T01:23:07-04:00Sonatypetag:status.sonatype.com,2005:Incident/203599812024-03-26T07:19:45-04:002024-03-26T08:09:52-04:00Data Services Incident<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>07:19</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>06:55</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of increased HTTP 5xx errors from some REST APIs.</p>tag:status.sonatype.com,2005:Incident/202828052024-03-17T06:13:49-04:002024-03-17T06:38:39-04:00Data Services Incident<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>06:13</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>05:33</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of degraded performance.</p>tag:status.sonatype.com,2005:Incident/194209292023-12-12T09:45:43-05:002023-12-12T16:08:33-05:00Increased HTTP latency and 504 rate<p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>09:45</var> EST</small><br><strong>Resolved</strong> - Increased HTTP latency and 504 rate</p>tag:status.sonatype.com,2005:Incident/189485372023-11-04T15:00:05-04:002023-11-04T15:00:05-04:00Sonatype Data Services Maintenance<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>15:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>13:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>15:56</var> EDT</small><br><strong>Scheduled</strong> - On Saturday, November the 4th, between 13:00 and 15:00 EDT, we will be performing necessary maintenance on the Sonatype Data Services. Due to external factors, we cannot entirely rule out the possibility of a short service disruption. In the unlikely event of such a disruption, the Data Services would respond with HTTP 5xx errors for most requests over the course of a few minutes during the mentioned time window.</p>tag:status.sonatype.com,2005:Incident/190138732023-11-03T16:38:49-04:002023-11-03T16:40:34-04:00Data Services Incident<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>16:38</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>16:15</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating failures for some application evaluations</p>tag:status.sonatype.com,2005:Incident/167527132023-04-04T15:28:33-04:002023-04-04T15:28:33-04:00Identified<p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>15:28</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>15:27</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.sonatype.com,2005:Incident/157892442023-01-06T23:20:58-05:002023-01-06T23:20:58-05:00Data Services Incident<p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>23:20</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>22:59</var> EST</small><br><strong>Investigating</strong> - We are currently investigating reports of degraded performance.</p>tag:status.sonatype.com,2005:Incident/126620262022-10-30T05:46:46-04:002022-10-30T05:46:46-04:00Data Services Incident<p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>05:46</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>05:36</var> EDT</small><br><strong>Update</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>05:35</var> EDT</small><br><strong>Update</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>05:11</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of degraded performance.</p>tag:status.sonatype.com,2005:Incident/110873962022-09-09T04:52:45-04:002022-09-09T11:52:41-04:00Data Services Incident<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>04:52</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>04:51</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of degraded performance.</p>tag:status.sonatype.com,2005:Incident/110833542022-09-08T18:20:00-04:002022-09-08T18:20:00-04:00Identified<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>18:20</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>15:59</var> EDT</small><br><strong>Update</strong> - We are currently investigating reports of degraded performance.</p><p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>14:53</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.sonatype.com,2005:Incident/109059632022-08-24T20:54:06-04:002022-08-24T21:05:01-04:00HTTP 500 Errors from Data Services<p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>20:54</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>20:43</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>20:15</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of increased error rates</p>tag:status.sonatype.com,2005:Incident/108380952022-08-16T10:51:24-04:002022-08-16T10:51:25-04:00Identified<p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>10:51</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>10:49</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.sonatype.com,2005:Incident/107125922022-08-06T11:00:32-04:002022-08-06T11:00:32-04:00Nexus IQ Data Services<p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>11:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>10:06</var> EDT</small><br><strong>Verifying</strong> - Scheduled maintenance is almost completed.</p><p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>09:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>17:04</var> EDT</small><br><strong>Scheduled</strong> - A scheduled maintenance of the Nexus IQ Data Services will occur on Saturday, August 6th, from approximately 13:00 to 15:00 UTC</p>tag:status.sonatype.com,2005:Incident/104490512022-07-01T04:39:00-04:002022-07-01T04:40:45-04:00Increased Errors For Repository Health Checks<p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>04:39</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>04:36</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>04:26</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of degraded performance with Repository Health Checks</p>tag:status.sonatype.com,2005:Incident/104482552022-07-01T01:39:56-04:002022-07-01T01:55:22-04:00Increased Errors For Repository Health Checks<p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>01:39</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>01:37</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.sonatype.com,2005:Incident/104435272022-06-30T10:35:59-04:002022-06-30T10:35:59-04:00Increased Error Rates<p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>10:35</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>10:28</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>09:53</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>09:45</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating reports of increased error rates contacting the service</p>tag:status.sonatype.com,2005:Incident/104355162022-06-29T04:15:23-04:002022-06-29T09:45:01-04:00Increased Error Rates<p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>04:15</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>04:10</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>04:05</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>04:00</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating an issue contacting the service.</p>tag:status.sonatype.com,2005:Incident/104322512022-06-29T02:47:47-04:002022-06-29T06:22:33-04:00Slow Application Evaluations<p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>02:47</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>02:46</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>02:32</var> EDT</small><br><strong>Update</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>02:10</var> EDT</small><br><strong>Identified</strong> - We are currently investigating reports of degraded performance where application evaluations take unusually long to complete.</p>tag:status.sonatype.com,2005:Incident/101854472022-06-08T12:09:39-04:002022-06-08T12:44:58-04:00Inaccurate Component License Data for Application Evaluations<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>12:09</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>12:05</var> EDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>11:45</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>Investigating</strong> - We are investigating reports of application evaluations raising unexpected policy violations due to component licenses erroneously being reported as "Disabled".</p>tag:status.sonatype.com,2005:Incident/94284212022-02-28T11:16:10-05:002022-02-28T11:16:10-05:00Identified<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>11:16</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>11:13</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.sonatype.com,2005:Incident/93934472022-02-23T17:11:45-05:002022-02-23T17:11:45-05:00Identified<p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>17:11</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>17:11</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.sonatype.com,2005:Incident/93917232022-02-23T13:16:04-05:002022-02-23T13:16:04-05:00Identified<p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>13:16</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>13:14</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.sonatype.com,2005:Incident/92777212022-02-09T17:14:09-05:002022-02-10T11:28:18-05:00Identified<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>17:14</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.<br /><br />An error made while deploying an update caused system instability.<br />The update process will be reviewed an updated to minimize this in the future</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>14:48</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.sonatype.com,2005:Incident/92317002022-02-05T03:00:30-05:002022-02-05T03:00:30-05:00Nexus IQ Data Services Maintenance<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>03:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>01:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>14:15</var> EST</small><br><strong>Scheduled</strong> - Nexus IQ Data Services will have maintenance Saturday February 5th, from 1 PM - 3 PM EST. <br />During this time application analysis that normally take over 15 minutes to complete may timeout.</p>tag:status.sonatype.com,2005:Incident/86606182021-11-22T07:57:41-05:002021-11-22T07:57:41-05:00Identified<p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>07:57</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>07:57</var> EST</small><br><strong>Investigating</strong> - The issue has been identified and a fix is being implemented.</p>